Shop
  • Cart
  • Track Order
  • Login
  • Register
All Pet-Dog Pet-Cat

Privacy Policy

Privacy Policy

Last Updated: 【March 8, 2022】

1. Introduction

【ShopWith Inc.】("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 【shop-with.com】 (the "Site") or use our services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

  • Register for an account on our Site
  • Place an order for products or services
  • Subscribe to our newsletter or marketing communications
  • Contact our customer service team
  • Participate in surveys, promotions, or contests
  • Post reviews or comments on our Site

The personal information we collect may include:

  • Contact Information: Name, email address, postal address, phone number
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing address (processed securely through 【Stripe】)
  • Order History: Products purchased, order dates, shipping information
  • Communications: Records of your correspondence with us

2.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • Device Information: IP address, browser type and version, operating system, device type
  • Usage Information: Pages visited, time spent on pages, links clicked, referring website
  • Location Information: General geographic location based on IP address
  • Cookies and Similar Technologies: We use cookies to enhance your browsing experience. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Process and fulfill your orders - including payment processing, shipping, and order confirmation
  • Manage your account - create and maintain your user account
  • Communicate with you - respond to inquiries, provide customer support, send transactional emails
  • Send marketing communications - with your consent, send promotional offers, newsletters, and product updates
  • Improve our Site and services - analyze usage patterns, troubleshoot issues, develop new features
  • Personalize your experience - recommend products, customize content based on preferences
  • Protect our business - detect and prevent fraud, unauthorized access, and illegal activities
  • Comply with legal obligations - meet regulatory requirements, respond to legal requests

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who perform services on our behalf, including:

  • Payment processors (【Stripe】)
  • Shipping and delivery carriers (【FedEx / UPS】)
  • Email service providers
  • Website hosting and analytics providers
  • Customer service platforms

These service providers are contractually obligated to use your information only for the purpose of providing services to us and to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

5.1 For All Users

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information (subject to certain exceptions)
  • Opt-out of Marketing: Unsubscribe from marketing communications at any time

5.2 For California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out of Sale: We do not sell personal information. If this changes, you will have the right to opt out
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us at 【service@shop-with.com】 or visit our Do Not Sell My Personal Information page.

5.3 For European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have the following additional rights:

  • Right to Restrict Processing: Request limitation of processing of your personal data
  • Right to Data Portability: Receive your personal data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data based on legitimate interests
  • Rights Related to Automated Decision-Making: Not be subject to decisions based solely on automated processing

If you wish to exercise any of these rights, please contact us using the information provided in Section 10.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit (SSL/TLS) and at rest
  • Secure payment processing through PCI DSS compliant providers
  • Regular security assessments and vulnerability testing
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain:

  • Account information: As long as your account is active
  • Transaction records: For 【7】 years (to comply with tax and accounting obligations)
  • Marketing preferences: Until you opt out or delete your account
  • Communication records: For 【7】 years

When we no longer need your personal information, we will securely delete or anonymize it.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at 【service@shop-with.com】. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links

Our Site may contain links to third-party websites, products, or services that are not owned or controlled by 【ShopWith Inc.】. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on this page with a revised "Last Updated" date
  • Sending an email notification to the address associated with your account
  • Displaying a prominent notice on our Site

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

【ShopWith Inc.】

Email: 【service@shop-with.com】

Shop
All Products Shopping Cart Track Order
Account
Sign in Register My Orders
Sell
Sell on Shop Teams Forums
About
Shop, Inc. Policies Investors Careers
© 2026 Shop. All rights reserved.
  • Terms of Service
  • Privacy Policy
  • Cookie Policy
  • Do Not Sell or Share My Personal Information